JUNGLESOFTLEGAL INFORMATION
EFFECTIVE SEPTEMBER 7, 2026
VERSION 2026-09-07.1

Terms of Service

Junglesoft Inc. (주식회사 정글소프트)
Effective date: September 7, 2026

These Terms of Service ("Terms") form an agreement between you and Junglesoft Inc. (주식회사 정글소프트), a company based in the Republic of Korea ("Junglesoft," "we," "us," or "our"), governing games, applications, websites and related services operated by Junglesoft that present these Terms (the "Services").

You accept these Terms by clicking "Agree and Continue," selecting an agreement control, or taking another affirmative action clearly identified as acceptance when these Terms are conspicuously presented. Posting this page alone does not establish acceptance of the new arbitration agreement. If you do not agree, do not use features requiring acceptance; you may still access legal notices, contact support and exercise privacy rights. For existing users, these Terms apply upon valid acceptance and completion of any notice period required by law, not retroactively merely because of the effective date above.

Our Privacy Policy explains personal-information processing. Acknowledging that Policy does not replace any separate advertising, biometric, parental or other consent required by law.

IMPORTANT NOTICE FOR U.S. RESIDENTS: SECTION 18 REQUIRES COVERED DISPUTES TO BE RESOLVED THROUGH BINDING INDIVIDUAL ARBITRATION, RATHER THAN A COURT TRIAL, AND INCLUDES A CLASS ACTION WAIVER. YOU HAVE 30 DAYS AFTER FIRST AFFIRMATIVELY ACCEPTING THAT AGREEMENT TO OPT OUT. SMALL-CLAIMS CASES, REGULATOR REPORTS AND NON-WAIVABLE REMEDIES ARE PRESERVED. PLEASE READ SECTION 18 CAREFULLY.

1. Eligibility and age requirements

The "Social Casino Services" are Golden City Casino – Free Slots and My Jackpot City only. You must be 21 years of age or older to access or use either of them. Parental permission does not override this restriction. You must also satisfy applicable lawful location and platform requirements.

Our other casual puzzle and card games are intended for teenagers and adults and are not directed to children under 13. They are not subject to the 21-year restriction solely because Junglesoft operates them. A platform or IARC content rating, including 3+, is a content-suitability rating, not a substitute for applicable eligibility requirements, contractual capacity or privacy consent. You must meet the requirements of the platform and the law applicable to your use.

If you cannot legally enter into the applicable agreement independently, a parent or legal guardian must authorize or enter into it where required by law. Permission to play is not a substitute for verified parental consent to data processing where that consent is required. These Terms do not waive a minor's non-waivable protections or cancellation rights.

We may apply proportionate eligibility controls or restrict access that fails to meet the applicable requirements. Do not falsify eligibility information or circumvent lawful age or geographic restrictions.

2. Social Casino Services

The Social Casino Services simulate casino-style games for entertainment. They do not provide a cash-out facility, award cash prizes, or allow game coins or items to be redeemed through Junglesoft for cash or real-world prizes. Optional purchases provide licensed digital entertainment content, not a monetary account balance that can be withdrawn.

If your coin balance reaches zero, coin-based gameplay cannot continue until you obtain additional coins. Free coins may be available through links distributed on fan pages, notifications or other offers. Their availability is intermittent; we do not promise a fixed replenishment interval, minimum quantity or uninterrupted free play. Paid offers are optional and subject to their stated price and conditions.

Players cannot gift or transfer coins to one another. Selling, trading or exchanging Social Casino items or accounts through unauthorized markets is prohibited. Success in a simulated game does not imply future success in real-money gambling.

Nothing in these Terms overrides applicable gambling or consumer-protection laws, eliminates a non-waivable statutory remedy, or authorizes use that is unlawful. Junglesoft may restrict a Service where necessary to comply with its legal obligations. The absence of cash redemption does not, by itself, determine the legal classification of a game in every jurisdiction.

3. Limited license

Subject to these Terms, we grant a limited, personal, non-exclusive, non-transferable and non-sublicensable license to use the Services for your own non-commercial entertainment. The license may be suspended or terminated as described in these Terms, not as an unrestricted right to confiscate paid benefits contrary to law.

We and our licensors retain the rights in the Services and materials we supply. Except for the rights expressly granted, you receive no ownership of our software, accounts as a service, characters or virtual items. This provision does not transfer ownership of your own User Content or characterize personal information as Junglesoft property. Statutory rights in supplied digital content remain unaffected.

4. Accounts and security

Services may support platform accounts, guest access or other account methods. Provide accurate information where requested and keep your credentials secure. Do not share, sell, rent or transfer an account without our written authorization. Report suspected unauthorized access promptly and use available recovery or security controls.

You are responsible for your own actions and transactions you authorize, subject to applicable law. These Terms do not make you automatically liable for every unauthorized payment, platform failure or third-party intrusion. We assess disputed activity using relevant records and applicable consumer and payment protections. Guest progress may be lost if it is not linked or saved through a supported feature. Use the available account-linking features to preserve progress where provided.

We may change a username that is misleading, unlawful or infringes another person’s rights, and provide a reasonable explanation where appropriate.

5. Acceptable use

You must not:

Nothing here prohibits protected consumer reviews, lawful reports to authorities, exercise of privacy rights, or activity that applicable law permits notwithstanding these Terms. Report a vulnerability or suspected abuse through support without unnecessarily exposing other users’ information.

6. Virtual Currency, Virtual Items and Wheel offers

"Virtual Currency" means game coins, chips, credits or similar units. "Virtual Items" means digital boosters, cards, tokens, benefits and other game content. They are licensed for use in the relevant Service, not sold as transferable property or represented as financial investments. The relevant game and offer explain how they may be used.

Virtual Currency and Virtual Items do not create a contractual right to cash redemption or exchange for real-world prizes. Mandatory refunds or other statutory remedies remain unaffected. Items may not be sold or transferred except through a feature we expressly authorize, and Social Casino coins cannot be gifted or transferred between players.

We may adjust balances or benefits to correct verified errors, reverse fraudulently obtained items, maintain security, enforce lawful game rules or make reasonable service changes. Material changes affecting purchased benefits are subject to appropriate notice and any remedy required by law. These Terms do not permit unrestricted confiscation of purchased content contrary to consumer law.

Some Social Casino offers include an optional paid Wheel that awards randomized virtual rewards. Outcomes are determined by the applicable offer and game mechanics; a particular reward is not guaranteed unless expressly stated in the offer. Required product information and probability disclosures must be provided before purchase where required by applicable law, platform rules or the governing payment arrangements. This general clause does not replace those purchase-specific disclosures or authorize an offer in a prohibited jurisdiction.

7. Purchases, platforms and payment providers

Purchases may be made through authorized stores, platforms or payment companies, including Apple, Google, Meta or Xsolla where actually supported. The checkout and receipt identify the applicable seller or merchant of record, amount, currency, taxes and other material conditions. A payment company is not necessarily acting only as Junglesoft’s agent.

You must be authorized to use the payment method. The applicable provider’s transaction rules may govern processing and refunds, but do not remove Junglesoft’s own legal responsibilities. Prices or offers may differ by region or platform. A change in a future offer does not change the agreed price of a completed purchase retroactively.

The Services currently do not offer subscription products or paid memberships. Accepting these Terms does not authorize recurring charges or future purchases. Any later introduction of such a product would require appropriate disclosures and the separate purchase authorization required by applicable law before enrollment.

8. Refunds, delivery issues and cancellation rights

Purchases are generally final, except where a refund, withdrawal, cancellation or other remedy is required by applicable law, the relevant offer, or the rules of the store or payment provider responsible for the transaction. Nothing here makes a lawful refund dependent solely on Junglesoft’s discretion.

If paid content was not delivered or was defective, contact the applicable provider or support@jungle-soft.com with the Service, player ID if available and transaction reference. We investigate issues within our responsibility and provide the delivery, correction, refund or other remedy required. An in-game credit is not imposed instead of a monetary remedy where the law gives you that monetary remedy.

Please report problems promptly so relevant records can be located. There is no contractual 30-day cutoff that extinguishes a longer statutory right. Good-faith use of payment-dispute procedures does not by itself justify a ban. Confirmed fraud may lead to appropriate action after assessment.

Where supplying digital content immediately would cause a consumer to lose a statutory withdrawal right, the required prior request or express consent and acknowledgment must be obtained through the applicable purchase flow. Acceptance of these general Terms alone is not that acknowledgment.

9. Promotions and rewards

Free-coin links, bonuses and limited-time offers are subject to the eligibility, claim period, expiry and other material conditions actually disclosed for each offer. Free-coin offers may be distributed from time to time through fan pages or notifications and are not guaranteed on a fixed schedule. Ordinary in-game rewards do not create a contractual cash-redemption right. Promotional terms must not override the Social Casino restrictions in Section 2.

We may correct an obvious or verified operational error or address abuse, but do not reserve the right to change an earned benefit arbitrarily or contrary to consumer law. A program involving consideration, a real-world prize or a data-related financial incentive requires the additional rules and legal assessment appropriate to that program; these general Terms do not supply them.

10. User Content and AI-enabled features

"User Content" means images, avatars, messages, feedback or other material you submit through a supported feature. You retain the rights you have in it. You must have the rights and permissions needed for the intended submission and use, including necessary permissions from people depicted. Access to a platform profile picture does not automatically authorize unrelated use of that person's likeness.

You grant Junglesoft a non-exclusive, worldwide, royalty-free license to host, store, reproduce, process, adapt and display User Content only as reasonably necessary to provide the feature you request, enable sharing you choose, support the Service and protect its security. We may grant corresponding limited rights to providers doing that work for us. This license does not transfer ownership or authorize unrelated advertising with your likeness or general-purpose AI-model training.

The license ends when the content is removed and no longer needed for an authorized function, subject to applicable legal retention and copies you have already lawfully shared that we cannot reasonably retrieve. Privacy rights and deletion duties take priority over this license.

Image transformations and AI puzzle features process the image you select. The Privacy Policy, Section 6, describes our own-server processing, deletion of source-image working copies after processing, deletion of outputs within 28 days, non-retention of facial feature vectors and non-use of images for model training. Results are shown to the requesting user unless that user independently shares them.

AI outputs may be inaccurate, non-unique or affected by third-party rights. We do not guarantee that every output is copyrightable or exclusively owned by you, and grant only rights we can lawfully grant. Do not use the feature for unlawful impersonation, deceptive endorsement, non-consensual intimate imagery or infringement. The content license is not a substitute for a legally required biometric release or parental consent.

11. Intellectual property and third-party materials

Junglesoft and its licensors retain their applicable intellectual-property rights in supplied software, artwork, audio, text, brands and other protected materials. No provision claims exclusive rights in unprotectable ideas or transfers a user’s pre-existing rights. Open-source and other third-party license terms apply to their respective components; these Terms do not restrict rights those licenses grant.

Report claimed infringement to support@jungle-soft.com with enough information to identify the material, your claim and your contact details. Include enough detail to identify the material and your rights, and avoid submitting unnecessary personal information.

12. Privacy and third-party services

Our Privacy Policy addresses data practices and privacy requests. No clause in these Terms changes a statutory privacy deadline, waives a non-waivable right or treats failure to opt out of arbitration as consent to data processing.

Stores, login platforms, payment providers and linked sites have their own terms and privacy notices. We are not responsible for independent conduct outside our control to the extent the law permits, but remain responsible for our own conduct and any duties the law places on us. Displaying an advertisement is not a guarantee of the advertiser’s claims.

13. Changes and availability of Services

We may update or modify Services for maintenance, security, legal compliance, platform requirements and reasonable product or business reasons. We do not guarantee that a particular feature will be available indefinitely. We give reasonable notice of a material adverse change or discontinuation where feasible and required, and preserve any mandatory remedy relating to purchased content.

Emergency action may be taken without advance notice where necessary to address a security incident, unlawful activity or a binding legal requirement. We explain material effects afterward where appropriate and lawful. This section does not authorize retroactive changes to dispute terms.

14. Suspension, termination and review

We may restrict or terminate access on reasonable grounds, including material breach, verified cheating or fraud, a serious security risk, unlawful use, failure to meet Service eligibility or lawful discontinuation. The action should be proportionate to the issue. Serious or urgent cases may require immediate action; otherwise we provide an explanation and a reasonable opportunity to address the issue where appropriate and lawful.

You may request a review through support@jungle-soft.com. We do not retaliate solely for a valid arbitration opt-out, privacy request, lawful consumer complaint or good-faith refund request. Termination ends the license to use the affected Service and may prevent access to progress or virtual items, but does not erase accrued statutory rights, required refunds or privacy obligations.

You may stop using a Service and request account deletion through the process in the Privacy Policy. Limited retention for a specific legal obligation does not authorize ordinary continued use of deleted account information.

15. Warranties and mandatory rights

TO THE EXTENT PERMITTED BY APPLICABLE LAW, THE SERVICES ARE PROVIDED “AS IS” AND “AS AVAILABLE,” WITHOUT IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE OR NON-INFRINGEMENT. WE DO NOT PROMISE UNINTERRUPTED OR ERROR-FREE OPERATION.

These qualifications do not exclude a non-waivable warranty, statutory guarantee, promised performance in a specific paid offer, or a remedy that applicable law requires. In jurisdictions limiting disclaimers, those mandatory protections control.

16. Liability

TO THE EXTENT PERMITTED BY APPLICABLE LAW, JUNGLESOFT IS NOT LIABLE FOR INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL OR PUNITIVE DAMAGES ARISING FROM THE SERVICES, SUCH AS LOST BUSINESS PROFITS OR BUSINESS OPPORTUNITIES.

FOR LIABILITY THAT MAY LAWFULLY BE LIMITED, JUNGLESOFT’S TOTAL LIABILITY ARISING FROM A CLAIM OR RELATED SERIES OF CLAIMS WILL NOT EXCEED THE GREATER OF (A) USD 100 OR (B) THE AMOUNT YOU PAID FOR THE AFFECTED SERVICE DURING THE 180 DAYS BEFORE THE EVENT GIVING RISE TO THE CLAIM. Payments through an authorized store or merchant for the affected Service count even where that provider collected them on Junglesoft’s behalf or retained a processing fee. Currency conversion is applied reasonably to determine the equivalent amount.

These exclusions and limits do not apply to fraud, willful misconduct or gross negligence by Junglesoft; death or personal injury caused by its negligence; or any liability, statutory damages, restitution, refund or other remedy that the applicable law does not permit to be limited. They do not restrict non-waivable public injunctive relief or a court’s or arbitrator’s authority to award mandatory statutory relief and fees. Amounts Junglesoft must pay to administer arbitration under Section 18 are not reduced by this cap.

17. Responsibility for third-party claims

To the extent permitted by law, an adult user is responsible for reasonable losses from a third-party claim to the extent caused by that user’s unlawful conduct, intentional infringement or material wrongful breach of these Terms. This does not apply to Junglesoft’s own breach, negligence or other wrongdoing, or impose a blanket indemnity for ordinary authorized gameplay, a lawful complaint or conduct outside the user’s responsibility.

We give prompt notice and a reasonable opportunity to participate in defending a claim. We do not agree to a settlement imposing an admission or non-monetary obligation on you without your consent, not to be unreasonably withheld. This provision creates no indemnity against a minor where the law does not permit one and does not override mandatory consumer protections.

18. U.S. dispute resolution and individual arbitration

18.1 Who and what this agreement covers

This Section applies to users residing in the United States who validly and affirmatively accept it. “Dispute” means a dispute between you and Junglesoft arising out of the Services, purchases, related representations or these Terms, whether asserted in contract, statute, tort or another legal theory, subject to the exceptions below.

This arbitration agreement applies to conduct and transactions occurring after you first affirmatively accept it. It does not, merely through a website update or continued access, cover a claim that already accrued or a pending dispute or proceeding. A pre-existing dispute may be submitted to arbitration by a separate voluntary agreement made after the dispute arises. There is no release of existing claims in these Terms.

18.2 Informal resolution

Before commencing a covered arbitration, the complaining party sends a written notice reasonably identifying the person, the affected Service, the account or player ID if available, the issue and the requested relief. Send notices to support@jungle-soft.com, with “Notice of Dispute” as a helpful but not mandatory subject, or to the postal address in Section 22. Junglesoft sends its notice to the contact information associated with your account or another contact you provide.

The parties make a good-faith attempt to resolve the matter for 60 calendar days after receipt. A notice is not invalid merely because of an immaterial omission, and neither party can postpone the period indefinitely by demanding unnecessary information. No mandatory personal conference, notarization or legal representation is required.

To the extent legally permitted, applicable limitation periods are paused during this period, and for 30 days afterward, so an attempt to resolve the matter does not consume the time available to assert the claim. A party may make a protective filing if necessary to preserve a deadline that cannot lawfully be paused. This process is not required for eligible small-claims proceedings, emergency relief, regulatory reports or privacy-right requests.

18.3 Administrator, rules and neutral decision-maker

A covered Dispute not resolved informally is determined by binding individual arbitration administered by the American Arbitration Association (“AAA”) under its applicable Consumer Arbitration Rules and Consumer Due Process Protocol, subject to the protective provisions in this Section. The Federal Arbitration Act (“FAA”) governs the interpretation and enforcement of this arbitration agreement where it applies.

The AAA’s current rules, forms and fee information are available on its official consumer rules page at https://www.adr.org/rules-forms-and-fees/consumer/. You may request a copy from us. One impartial arbitrator is appointed through the AAA’s procedures; Junglesoft does not select the arbitrator unilaterally. The relevant rules are those applicable when the arbitration is properly filed, subject to mandatory law and a valid objection to an impermissible change.

An arbitrator can award the individual remedies and statutory fees available in court. The process allows a fair opportunity to present relevant information and obtain information necessary to fairly resolve the Dispute, consistent with the consumer rules. The award states its essential reasons. Judicial review is limited as provided by law; judgment on an award may be entered by a court with jurisdiction.

18.4 Hearing method and location

The AAA and arbitrator determine an appropriate documents-only, telephone, video or in-person process under the applicable rules, considering the parties’ views and due-process requirements. Where a hearing is held in person, the location is reasonably convenient to you, ordinarily in or near the U.S. county where you reside, unless the parties agree otherwise. A U.S. consumer is not required by these Terms to travel to Korea for arbitration. Accessibility and reasonable language needs are considered under the applicable rules and law.

18.5 Fees and costs

Junglesoft pays the business’s required administrative fees and arbitrator compensation under the applicable AAA rules and fee schedule, on time. Any consumer filing fee will not exceed the lesser of the applicable AAA consumer fee and the ordinary filing fee for a comparable action in a court of general jurisdiction where the consumer resides; Junglesoft pays any difference. Applicable fee waivers and additional payments required for access to a fair forum remain available.

Each party ordinarily bears its own legal fees, unless applicable law or an award under that law provides otherwise. These Terms do not impose automatic loser-pays liability for Junglesoft’s legal costs or require a consumer to reimburse fees allocated to the business merely because the consumer loses. These commitments do not prevent sanctions lawfully imposed for genuinely abusive conduct under applicable standards.

18.6 Small claims, regulatory matters and protected remedies

Either party may bring its own eligible claim directly in an appropriate small-claims court, consistent with the AAA rules. Either party may seek genuinely necessary temporary or emergency relief from a court to protect rights pending arbitration without waiving arbitration of the merits otherwise covered.

You may report issues to or cooperate with a regulator or public authority. Nothing in these Terms waives a right to seek public injunctive relief that cannot lawfully be waived, including under applicable California law. Where a court determines that a particular claim or remedy must proceed in court, it may do so in a competent court; other claims remain arbitrable only where lawful. Any stay is governed by applicable law and the court, not an automatic contractual requirement that eliminates effective relief.

18.7 Class action waiver and individual proceedings

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, FOR DISPUTES VALIDLY SUBJECT TO THIS ARBITRATION AGREEMENT, YOU AND JUNGLESOFT MAY BRING CLAIMS AGAINST EACH OTHER ONLY IN AN INDIVIDUAL CAPACITY, NOT AS A PLAINTIFF, CLASS MEMBER OR REPRESENTATIVE IN A CLASS, COLLECTIVE OR REPRESENTATIVE ACTION. THE ARBITRATOR MAY NOT CONDUCT CLASS OR REPRESENTATIVE ARBITRATION OR COMBINE THE MERITS OF DIFFERENT PEOPLE'S CLAIMS WITHOUT A SEPARATE LAWFUL POST-DISPUTE AGREEMENT. The protected-remedy exceptions in Section 18.6 remain in effect.

This provision does not waive non-waivable public remedies, prohibit use of the same lawyer as another claimant, bar coordinated filing of separate individual claims, or prevent a legally required procedure. It does not create a separate class-action waiver for court disputes after a valid opt-out or where this arbitration agreement is inapplicable.

18.8 Coordinated and mass filings

Where the AAA’s Mass Arbitration Supplementary Rules properly apply, the AAA may administer coordinated individual claims under those rules. Administrative coordination does not, by itself, turn those claims into class arbitration.

These Terms do not impose sequential batches that prevent other claimants from filing or proceeding until earlier cases are finished, withhold required fees until a batch is selected, or make one claimant’s result binding on a non-participating claimant. Consolidation of merits or a binding bellwether procedure requires a separate lawful post-dispute agreement of the affected parties. Each claimant retains the opportunity to have that claimant’s own merits and remedies determined.

18.9 Decisions about the arbitration agreement

Notwithstanding a delegation provision in an incorporated rule, a competent court, not the arbitrator, determines whether this arbitration agreement was formed, whether a timely opt-out occurred, and disputes about its scope, validity or enforceability, including the class waiver and protected-remedy exceptions. The arbitrator decides the merits of a dispute properly referred to arbitration and ordinary procedural matters within the arbitrator’s authority.

18.10 Right to opt out within 30 days

You may opt out of the arbitration agreement and its associated class and jury-trial waivers by sending notice within 30 calendar days after first affirmatively accepting this Section. Send it to support@jungle-soft.com or the postal address in Section 22. Identify yourself and the relevant account or player ID if available, provide a contact method and clearly state that you wish to opt out. A suggested subject is “Arbitration Opt-Out,” but no exact phrase, special form, mailed original or notarization is required. A guest user may provide another reasonable identifier instead of an unavailable account email.

The period runs from your actual acceptance, not from your original account-registration date or the date this page was merely posted. An email sent within the period, or a mailed notice postmarked within it, is timely. Keep a copy. Reasonable technical delivery problems are not used to defeat an otherwise timely notice.

A valid opt-out does not, by itself, close your account, remove virtual items or change access or pricing. Neither party is then bound to arbitrate under this Section. We respect a prior valid opt-out and do not silently reinstate arbitration through a later update.

18.11 Unavailability and nonpayment

If the AAA declines a case because of Junglesoft’s nonpayment or failure to comply with its consumer requirements, you may proceed in a competent court and retain remedies provided by law. Junglesoft cannot use its own noncompliance to compel a less protective substitute forum.

If the AAA is otherwise unavailable, the parties may agree after the dispute arises to a neutral, comparably protective administrator. Without such agreement, either party may proceed in the competent court described in Section 19. These Terms do not impose a unilateral substitute provider.

18.12 Jury trial; severability; survival

For a Dispute actually resolved by arbitration under a valid agreement, there is no court jury trial. THERE IS NO SEPARATE CONTRACTUAL JURY-TRIAL WAIVER FOR A DISPUTE PROPERLY PROCEEDING IN COURT, including following a valid opt-out. Applicable court procedures govern.

An invalid part of this Section may be severed only where doing so is lawful and does not create an agreement the parties did not make. If the individual-proceeding restriction cannot lawfully be enforced for a claim, that claim proceeds in court unless a separate lawful agreement provides otherwise; there is no automatic authorization of class arbitration. The public-remedy exception remains effective. If a defect makes the arbitration agreement as a whole unenforceable, this severability language does not override that result.

A valid agreement survives account closure for the disputes it lawfully covers. It does not shorten a statutory limitation period, revive an expired claim or retroactively cover a claim excluded by Section 18.1. Material amendments are governed by Section 20.

19. Governing law and court proceedings

These Terms are governed by the laws of the Republic of Korea, excluding conflict-of-law rules, except that this choice does not deprive you of mandatory protections under the law that would otherwise apply to you. For the U.S. arbitration agreement, the Federal Arbitration Act governs interpretation and enforcement to the extent it applies. This choice of Korean law does not displace non-waivable U.S. consumer protections.

U.S. residents. Covered disputes are handled under Section 18. A claim or remedy properly proceeding in court, including following a valid arbitration opt-out, may be brought in a state or federal court with subject-matter jurisdiction in the county or judicial district where you reside, or another forum required by mandatory law. Junglesoft consents to personal jurisdiction in that forum for the relevant dispute. These Terms do not require a U.S. consumer to travel to Korea for arbitration or to bring every non-arbitrable claim exclusively in Korea.

Other residents. Courts of competent jurisdiction in Seoul, Republic of Korea, are the agreed forum unless mandatory law permits or requires another forum, including a consumer's right to sue locally. Non-waivable local consumer protections and jurisdictional rights remain unaffected.

20. Changes to these Terms

We may make future updates to these Terms for changes in Services, law, platform requirements or reasonable business needs. Material adverse changes ordinarily receive at least 30 days’ advance notice, except where a shorter period is required by law or necessary for a proportionate urgent security or compliance measure. We explain the change and its effective date through an appropriate notice.

A material change to arbitration, a class waiver or court rights requires reasonably conspicuous disclosure and new affirmative acceptance; merely continuing to visit a website is not the amendment mechanism. A newly accepted arbitration amendment provides a new 30-day opportunity to opt out of arbitration under these Terms, respects prior valid opt-outs and does not apply retroactively to accrued claims or pending disputes. A change to the Privacy Policy does not amend the arbitration agreement.

If you reject a material non-arbitration change, contact support regarding the affected Service and any existing paid entitlement. These Terms do not authorize withholding a mandatory refund or retroactively cancelling accrued rights as the price of declining new terms.

21. General provisions

Failure to enforce a provision immediately does not waive later enforcement. An invalid provision is severed only to the extent lawful, subject to the specific protections in Section 18. You may not assign these Terms without our permission. Junglesoft may transfer them with a lawful transfer of the relevant business, without removing your accrued rights or mandatory protections.

Neither party is responsible for a failure genuinely caused by circumstances beyond its reasonable control to the extent the law excuses it. This does not excuse payment of amounts legally due, required consumer remedies or reasonable mitigation and security duties merely because a platform outage or cyberattack occurred.

These Terms and properly presented and accepted Service-specific rules govern use of the Services. A more specific rule prevails only for its subject matter, where lawfully incorporated; it does not silently override the arbitration opt-out, privacy rights or mandatory consumer protections. The Privacy Policy supplies information notices and is not a blanket consent or a mechanism for silently changing dispute rights.

22. Contact and notices

Junglesoft Inc. (주식회사 정글소프트)
Contact department: Support Team
Email: support@jungle-soft.com
Telephone: +82-2-556-0206
Postal address: 13F, Inho IP Building, 720, Yeoksam-dong, Gangnam-gu, Seoul, Republic of Korea

The email accepts support correspondence, Notices of Dispute and arbitration opt-out notices. Identify the relevant Service and purpose so the communication can be routed correctly. Junglesoft accepts copies of arbitration notices and demands at this email to the extent consistent with the applicable AAA procedures. Formal service of court papers remains governed by law.